I’m Brooke Hines, Loan Officer and Loan Officer Assistant to Angelo
at My City Lending

With 5 years of mortgage experience, Brooke helps clients navigate a wide range of home financing needs, including first-time homebuyer loans, repeat purchases, refinances, Non-QM loans, down payment assistance programs, and unique financial situations. Based in Scranton, PA, she focuses on making the mortgage process smooth, strategic, and as stress-free as possible.

As a trusted Loan Officer, Brooke’s approach is centered on honest guidance, clear communication, and helping clients truly understand the mortgage process. She believes borrowers should feel confident, not overwhelmed, when making one of the biggest financial decisions of their lives. Brooke takes the time to break down complex loan options into simple, real-world terms so clients can make informed decisions every step of the way.

Brooke Hines - Loan Officer, Scranton PA

One thing that sets Brooke apart is her commitment to clear communication and a highly personalized experience from application to closing. She stays proactive, responsive, and solution-oriented so borrowers always know where things stand and feel supported throughout the process.

Brooke primarily serves clients throughout Lackawanna County. She is also connected with NeighborWorks and PHFA, helping clients access helpful resources and programs that may support their homeownership goals.

For Brooke, serving clients in her community is meaningful because it allows her to build real relationships and help people achieve one of the biggest goals in their lives. She enjoys being a trusted resource for her neighbors and making the mortgage process feel easier, more personal, and less stressful.

Outside of work, Brooke enjoys staying active and spending time outdoors. She likes pickleball, tennis, and hiking, and she also enjoys painting when she wants to slow down and be creative.

A fun fact about Brooke is that she has lived in 5 different states and traveled to more than 14 countries.

Locally, Brooke loves sushi, though she has yet to find a really good local sushi place. She also enjoys The 16th Ward in Scranton.

Customer Testimonials

This is the second time I used this team and again they were quick to address my concerns and keep me up to date in every aspect of the process I had a unique situation and they made sure I didn't need to stress over the small stuff Brooke Hines was absolutely amazing . I thank them for giving me my peace of mind and safety back

Everyone was very helpful especially Brooke, thank you!

Everyone was so great to work with. They kept us updated every step of the way And answered all our questions. This couldn't have went any smoother. Would recommend anyone trying to get a mortgage come here. Again, can't say enough about the individuals we worked with Brook, Crystal, Antonio Thank you so much.

Angelo and his team kept us informed every step of the way , Brooke kept us up to date on our tasks , they were great , the entire team made the process so much easier , lots of signatures later , it was all worth it

Thanks you for all of your assistance Angelo, Brooke and team!

Steps were outlined when action items needed to be addressed and very high level of communication throughout the entire process.

Get in Touch with Brooke Hines

Email

bhines@mycitylending.com

Scranton, PA

220 Penn Avenue, Suite 100 Scranton, PA 18503

Phone Number

6263670788

NMLS# 2000139