Thomas helped my partner and I facilitate our mortgage. As first-time home buyers, we had a lot of questions. Thomas was able to help us with all of them and make us feel confident in our decisions along the way! Perhaps our favorite quality in Thomas was he stellar communication. When Thomas didn’t know something off the top of his head, he looked it up and ALWAYS got back to us quickly. When he had new information, we knew right away (usually via text, email, and a phone call)!
We knew Thomas was always on our side, as he was upbeat, friendly, and eager to help every time we spoke. But, importantly, he was also eager to learn and never took the process, us, or our questions for granted.